SHIPPING
• All pieces are made to order unless mentioned otherwise.
• Orders are typically dispatched within 10–14 business days from order confirmation.
• Delivery timelines may vary depending on location and production timelines.
• Once shipped, customers will receive tracking details via email/WhatsApp.
• International shipping availability to be announced later.
• Shipping timelines during launches or high-volume periods may vary slightly.
RETURNS & EXCHANGES
• Since pieces are made to order, we currently do not offer returns or refunds.
• Exchanges are accepted only in case:
— incorrect item received
— manufacturing defect
— size issue (subject to availability and approval)
• Exchange requests must be raised within 48 hours of receiving the order.
• Items must be unused, unwashed, and returned in original condition with tags and packaging.
• OWNN reserves the right to decline exchanges that do not meet policy requirements.
CANCELLATIONS
• Orders cannot be cancelled once production has started.
For any support:
info@ownn.world